Ticket #416 (closed defect: fixed)

Opened 4 years ago

Last modified 4 years ago

FIU-HN failed

Reported by: wardag31 Owned by: wardag31
Priority: major Milestone:
Component: Don't Know Version: baseline
Keywords: Cc:

Description

FIU-HN indicated the Processor 1 and 2 had overheated. System would not power on.

Change History

Changed 4 years ago by wardag31

  • status changed from new to closed
  • resolution set to fixed

Opened case with IBM support, case ID A08RPWY. IBM sent replacement power supply for unit. Eric Johnson at FIU installed new PSU. Replacing PSU did not resolve issue. IBM sent tech to FIU to replace motherboard. IBM tech failed to import foreign raid configuration.

Was able to boot server offline by passing through one hard disk. Imaged hard disk to control.exogeni.net using Clonezilla. Rebuilt RAID 1 array and pushed image back onto array. Modified udev rules and ifcfg scripts to re-alias ethernet inferfaces.

Issue resolved.

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